Get in Touch With Our Team

Rollino's support team is ready to help with account queries, verification checks, technical issues or general feedback. Use live chat for fast answers, or email our team for detailed account or payments enquiries. For urgent matters you can call the support line during working hours. We aim to respond promptly and can escalate complex cases to payments or security if needed, and the help centre has FAQs and guides.

Department	Contact
Customer Support	[email protected] - live chat and email
General Enquiries	[email protected] - account and billing queries
Affiliate Enquiries	[email protected] - partner sign-ups, response within 48 hours
Phone	+44 20 7946 0824 - call for urgent support
Working Hours	Mon-Fri, 09:00-18:00

Email Support

For detailed enquiries, account issues or requests that need supporting documents, email is our preferred contact method. Please send your message to [email protected] with a clear subject line and include up-to-date contact details and account reference to avoid processing delays. We prioritise email requests for accuracy and faster resolution.

Send Us a Message

Contact Rollino Support Use the form below to get in touch with our team. Please include your account email if relevant. Name Email Message Send message

Response Time

Our support team aims to respond to most enquiries within one business day. Simple requests are usually handled quickly; more complex issues, such as verification or payment investigations, may require extra time and could take several days depending on their nature. If you need urgent help, contact our support and include full details so we can resolve your case promptly.

Feedback

We want to hear from you. Please send feedback, suggestions or ideas to help improve the site and our services. Every message is read and reviewed carefully by our team, and we use user input to refine features, fix issues and improve the overall experience. Your feedback helps shape updates and keeps the site working better for everyone.